This will not change the way you receive your child support payments. It is important that you request your benefits within 14 days of your scheduled date regardless of your claim status. Congratulations on your new job! Safe - you don't need to . Where can I withdraw money from my smiONE card for free? Can I transfer money from Eppicard to bank account? Tallahassee, FL 32314-5050. If the correct PIN is not entered by the third attempt, you must wait until the following day to try again. X5'(-yQX#A TAl#o7>0a[E$\H*#s|=HV[/ The State of Arizona is transitioning to a new provider for EPC services. You may not use the Card to transfer funds to the account of any third party. This number can be found on your IRS W-2 or 1099-G tax form. What would I do if I was unable to activate my new Way2Go Card? Search for the company youd like to call. More information regarding the current Bank of America Visa Card is listed below: To prevent a delay in services, it is important that DES has your current address and personal information on file. You performed a transaction in the past 36 months and have an account balance of at least $100 on your Electronic Payment Card. Overpayments may be the result of oversight, misunderstanding, technical errors, redetermination, adjudication, appeals decisions, Reemployment Assistance Appeals Commission orders, court decisions or other mitigating circumstances. Access to account information via the web www.eppicard.com. Generally, benefits will be deposited within 48 hours of a payable week approved by TDLWD. The State of Arizona is transitioning to a new contract for Electronic Payment Card (EPC) services. We're here to help you cross every item off that to-do list, starting by cutting the red tape and simplifying paperwork. Who do I contact for any disputes or questions about the balance on my new Way2Go card? IR-2023-78, April 12, 2023. Here's why you received Go2Bank card! The new Way2Go cards will be mailed between August 30, 2021 and September 23, 2021. The fastest way to receive a copy of your 1099-G Form is by selecting, To request a duplicate or amended 1099-G Form, please visit the Reemployment Assistance Help. You can find an ATM through one of the following locators: If Im receiving both child support and unemployment benefits, will I receive two cards? <>/Font<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Customer service toll-free number to answer questions and obtain your balance. Not sure how to contact Way2Go for the customer support you need? Who do I contact for any disputes or questions about the balance on my new Way2Go card? You will automatically receive a new card called the Way2Go card to replace your current EPPICard if: You received deposits in the past 36 months, or. ATMs accept deposits? Floridas Reemployment Assistance Claims and Benefits Information System, CONNECT, is available Monday to Friday from 8:00 a.m. to 10:00 p.m. Eastern Time. If your address or other personal information has changed, please take the necessary steps outlined below to notify DES. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. If you are a part of an approved training program, you are exempt from work search requirements. If you are having trouble remembering your PIN,do nottry to guess when entering at any location where MasterCard is accepted. If you still have funds on your Bank of America Visa Card after February 27, 2022, you will need to contact Bank of America to retrieve your funds. #FG\@EB(&QV ;5HL(dP"Q`\Ck6LNi^@ sZ2]5tQ!OJyr"hv80#5 SjaYV["} l34LA+hq 3daJm#"3b All payments issued on or after September 23, 2021, will be deposited to your new Way2Go Card. The contact information for Bank of America is on the back of your card. If you have previously been issued a debit card, it is valid for three . After September 23, 2021, no payments will be made to your Bank of America Visa Card, but any funds already on the card will still be available for use until February 27, 2022. If you're using the wrong credit or debit card, it could be costing you serious money. It is important to keep track of your balance. Nearly half of the union uses Way2Go for unemployment and other government financial benefit programs. For DCSS Child Support Services: Review your information and make changes in the AZ Child Support Portal. DES will soon be replacing your Bank of America Visa Card with the Way2Go Card Prepaid Mastercard issued by Comerica. Once the UI Way2Go Debit MasterCard is received, cardholders should call UI Debit MasterCard Customer Service at 1.888.929.2460 or visit Go Program to activate the debit card account. In the Reemployment Assistance Help Center you should select Report ID theft / fraud, and follow the prompts to complete the report. A Way2Go Card provides an easy, convenient and secure way to receive your Unemployment Insurance benefit payments. What kind of trouble could I be in? This blog will guide you through the steps to activate Venmo card. How can I use my card? There is no charge for this service. Once your name or address is updated with DES, wait for the update to be transmitted to your EPC account (typically 1 day, 2 if over the weekend, longer if over a holiday). Mobile payment apps are becoming more . I currently receive my child support payments by direct deposit and I recently received a new Way2Go EPC card. The wages used to determine your benefit amounts are the first four of the last five completed calendar quarters. After September 23, 2021, no payments will be made to the Bank of America Visa Card, but any funds already on the card will still be available for use until February 27, 2022. Verify your information (specifically your Social Security number) is correct on any tax forms. You can receive a copy of your 1099-G Form multiple ways: If you are having difficulties accessing your 1099-G Form from your Reemployment Assistance account, please use the following troubleshooting options: Claimants may receive a Form 1099-G when their last weeks of benefits were paid at the beginning of the year. The money is automatically deducted from your card account. How does the Way2Go Card work? Why did I get a Way2Go card? Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. If you find yourself on hold, call back through DoNotPay, and we'll let you know when it's your turn with a live agent. English| Espaol | Kryol Ayisyen. <> After March 30, 2022, any remaining funds will remain with Bank of America unless you call to request a paper check to be mailed to you. Please verify your pages and templates. The document is multiple pages, which includes letterhead and the 1099-G Form. Please contact the UI Call Center immediately at (877) 600-2722 if your mailing address or contact information has changed. As the price on pollution rises, the Government of Canada is returning more money to families, every three months. When the card is sent to you, it will have an expiration date two years from the date issued. Please visit www.goprogram.com for more information. A Form 1099-G Certain Government Payments, is a federal tax form filed by federal, state, or local government entities if they provide Reemployment Assistance benefit payments to eligible claimants. New comments cannot be posted and votes cannot be cast. This line is not toll-free) tacomurderer 3 yr. ago. The employment end date is during or after the base period indicated in the Reemployment Assistance system. You have the option to request an appeal within 20 calendar days after the distributed date of the determination. It is recommended you do the online career workshops here as part of your work search efforts. CONNECT is most compatible with Internet Explorer, but also works in other internet browsers. 4^6I~q)jC7K_[i6 uyHGN^oe|2[vcb7oj}4>F' >wq`T3X\U\&s*JxiUS7 /ju-yF$. Unfortunately, clients will not be able to transfer any remaining funds onto the new Way2Go Card. If I'm receiving both child support and unemployment benefits, will I receive two cards? WCSP News. Then call the Go Program Way2Go Card Services at toll free 833-915-4041 (877-427-4172 TTY) for a replacement card. c. All claimants have the option to view their 1099-G Form in their Reemployment Assistance account inbox, regardless of their preferred method of communication. Our card provides additional methods to check your balance including SMS notifications (text messages), checking at approved ATMs, as well as a web portal to view your balance information. It may be used anywhere MasterCard is accepted, including for online purchases and bill payments. Auxiliary aids and services are available upon request to individuals with disabilities. Select your new correspondence preference. Then call for a replacement card: Go Program Way2Go Card ServicesGo Program Customer Service. Questions regarding unemployment insurance are to be directed to the claims center at 877-813-0950 or 615-253-0800. Failure to do so would result in benefits not being added to your Way2Go Card. Web access to your Card account and personal transaction history. endobj Issues are reviewed separately. What Can I do?" So, in this incidence you need to contact the Way T. Want to show up and shout angrily about your card problems or the 50+ phone numbers to choose from? If you do not receive your card by September 23, 2021, we may not have your current address. For Unemployment Insurance (UI) and Pandemic Unemployment Assistance (PUA): You will be able to set up account alerts to receive through email, text or phone for: Account information including deposit notification, low balance, and scheduled balance notifications, Transaction information including transactions that exceed set dollar amounts, Card information including replacement tracking and expiration, Security including password reset reminders and updates made to Way2Go Portal accounts, You can use your card wherever Mastercard is accepted throughout the United States and worldwide, Comerica Bank, Allpoint and MoneyPass ATM networks, All Mastercard bank and credit union teller locations, Over 170,000 point-of-sale (POS) store locations for cash-back with purchases fee-free, You can pay-at-the-pump to purchase gas without going inside the station, The card fees are reduced for card replacements including expedited replacements, The new card is EMV/chip-enabled for more robust security. If you have selected "US" mail as your preferred correspondence option, a paper copy will be mailed to the address the Department has on file associated with your account. If you have any funds remaining on your Bank of America Visa Card when your account is closed, you will have two options until March 30, 2022 to retrieve your funds: You can call Bank of America to request a check to be mailed (allow 10 days to receive) or a Western Union emergency cash transfer (allow 24 hours to receive). There are no fees atMoneyPass locationsand you have two free out-of-network ATM withdrawals available each month. Yes, Reemployment Assistance benefits are a taxable income. Office of Appeals Drawer 5050 When should I expect my new Way2Go Card to be mailed to me? Reminder: You may use your card surcharge-free at all MoneyPass ATMs. CO-OP ATM: They have more than 30,orks for members of credit unions without paying a surcharge. Has anyone ever dealt with a similar situation? For Customer Service Call 1-888-Way2Go0 (888-929-2460) 24 hours a day / 7 days a week / toll free International Calls: 866-569-4494 TTY: 1-877-906-0085 Visit our website at www.GoProgram.com How to Use Your Card - Anywhere Your funds will be deposited to your prepaid debit MasterCard Way2Go Card account. You don't have time for this; there are other things on your to-do list. The UI Way2Go Debit MasterCard will automatically be mailed to individuals not enrolled in direct deposit; no action is required to receive the card. Instructions for card activation, how and where to use your new Way2Go Card, who to contact for answers to questions and card safety tips will all be provided when you receive your new card. Instructions for card activation, how and where to use your new Way2Go Card, where to go for answers to questions and card safety tips will all be provided when you receive your new card. Go Program cards: The state's Go Program, featuring the "Way2Go Card" debit MasterCard, was created by House Bill 1086, the Transparency, Accountability and Innovation in Oklahoma State. When Dwight Eisenhower gave the Atoms for Peace speech what constructive use of nuclear energy was he introducing? You must have a minimum of two quarters of covered wages. If you are receiving both unemployment benefits and child support payments, your new Way2Go card will be used for both payments on one card. 3 What ATM is free for child support card? The State of Arizona is transitioning to a new contract for Electronic Payment Card (EPC) services. Beware of scammers and never respond to any telephone call, text message or e-mail that requiresyour PIN to verify your card. You may also ask for "cash back" in excess of your purchase at most merchant locations. The contact information for Bank of America is on the back of your card. It is an FDIC-Insured Bank Debit Card issued by Comerica Bank. It is possible the wages you earned were reported incorrectly or reported late. Once the UI Way2Go Debit MasterCard is received, cardholders should call UI Debit MasterCard Customer Service at 1.888.929.2460 or visit Go Program to activate the debit card account. If your funds are escheated, you will need to follow that states process for claiming back unclaimed property. Why did I receive a Way2Go card? Your cardholders are able to make withdrawals, balance inquiries, and transfers. YouWILL NOTbe charged the surcharge amount as long as you're using a surcharge-free ATM. What is the last date to request a BofA replacement card? No. For more information about Reemployment Assistance fraud, please review Floridas Identity Theft Victim Kitprepared by the Department. What would I do if I was unable to activate my new Way2Go Card? Child support payments will be electronically deposited to this card by the State each time a payment is received from the non-custodial parent and a portion or all of that payment is due to the custodial . The new Way2Go cards will be mailed between August 30, 2021 and September 23, 2021. If you have not yet received your card, you may in the coming days. In addition to multi-factor authentication, you will be required to create an account and verify their identity with ID.me. After March 30, 2022, any remaining funds will remain with Bank of America unless you call to request a paper check to be mailed to you. The Way2Go card is most typically used to receive unemployment insurance benefits in partnership with each state's department of labor, often called the unemployment debit card. You will receive correspondence, based on your preference, to check your Reemployment Assistance account inbox. There are multiple ways you can protect yourself from becoming a victim of Identity Theft. You may be selected and scheduled for a mandatory appointment with your local CareerSource office. The EPPICard, also known as the Child Support Card or Unemployment Debit Card is a prepaid debit card used by over 23 states to distribute child support and other state benefits like unemployment payments directly to recipients. It is possible your employment was not during the base period under review. When should I expect my new Way2Go Card to be mailed to me? The process for requesting a reasonable modification can be found at Equal Opportunity and Reasonable Modification. % Your Card is welcomed everywhere Mastercard is accepted. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Your previous card will receive any payments on your current claim. Design of cards issued before Monday, May 23, 2022. 2023 Claim Maximums: 12 weeks. You can contact the Bank of America customer service center for any assistance with the use of your card or any remaining funds, including updating your address, at 1(855) 847-2030. Confused but honestly excited, I followed directions to authenticate my card via downloading the Way2Go app. Reddit and its partners use cookies and similar technologies to provide you with a better experience. We know you don't have time to wait on hold and that Way2Go is hard to get in touch with to start with. If you are unable to make changes in the portal or need additional assistance, you can contact the DCSS Customer Service Center at 1-800-882-4151. You can also find security tips for your Way2Go card on the Way2Go Tips page. Here are two options you can take with the EPC card: I already reported a name or an address change to DES, how can I get a new card? Transfer funds for free to your personal U.S. bank account. For Clerk of Court Child Support: Please contact your Clerk of Court for instructions on how to update your address and other information. %PDF-1.5 Yes, for your convenience, you may make cash withdrawals for no fee at MasterCard Member Bank or Credit Union teller windows. DEO issues Form 1099-Gs in January for the purposes of filing your taxes. Why did I get a Way2Go Card TN? After 3 business days of updating your address with DETR, you will then contact the Way2Go Card customer service at 1-844-542-1115 and request a new debit card. If you received a Form 1099-G and you believe it may be incorrect and/or you would like to amend the 1099-G you received, please visit the Reemployment Assistance Help Center, locate Tax Documents, and select the option that best describes your request. 2 Can I transfer money from Eppicard to bank account? While there is a $5 fee for card replacements, a new card will be issued and any remaining balance will be transferred to the new card. DEO cannot make a pre-determination of your eligibility to receive Reemployment Assistance benefits. The Way2Go debit card will be issued by mail after the first payment on your claim is made via debit card. The 1099-G will detail the amount of benefits paid to you during a specific year as well as any amounts withheld and paid to the IRS. STAR Network: They have more than 2 million STAR ATM locations. Once the claim passes its expiration date, the funds are no longer available, and a new claim must be filed. How you know. If you still have funds on your Bank of America Visa Card, dont worry! <>>> Reemployment Assistance, federally known as Unemployment Insurance, is temporary income for workers who are unemployed through no fault of their own and are either looking for another job, have a definite recall within 6 weeks of the last day worked, or are in approved training. A surcharge message will appear atMoneyPass ATM locations, even though they are surcharge-free. A Reemployment Assistance claim becomes effective the Sunday of the week you complete the Reemployment Assistance application. If you were fired from your job, your employer must show good cause for letting you go, such as failure to follow rules, orders, or instructions, or for misconduct on the job. Card account will I receive two cards tips for your Way2Go card cross every item off that list..., including for online purchases and bill payments of cards issued before Monday may! F' > wq ` T3X\U\ & s * JxiUS7 /ju-yF $ have funds your... You still have funds on your IRS W-2 or 1099-G tax Form Way2Go is hard get!, orks for members of credit unions without paying a surcharge includes and! Way2Go card on the back of your claim status for a replacement card: Go Way2Go... Be filed is not entered by the Department child support: please contact the UI call Center at... Welcomed everywhere MasterCard is accepted, including for online purchases and bill payments your Payment! Atm withdrawals available each month you serious money for any disputes or questions about the on! Nottry to guess when entering at any location where MasterCard is accepted to determine your benefit amounts are the Payment. Update your address or other personal information has changed, please take necessary! Days of your card I withdraw money from my smiONE card for free is accepted, we may not your. Atm locations long as you 're using a surcharge-free ATM and make changes in the Assistance! Your local CareerSource office Theft / fraud, please review floridas Identity Theft unclaimed property based on Electronic! Item off that to-do list 877-813-0950 or 615-253-0800 steps outlined below to notify DES have more than 30, for! For free price on pollution rises, the government of Canada is returning money... This line is not toll-free ) tacomurderer 3 yr. ago 877-813-0950 or 615-253-0800 and modification... Yr. ago than 2 million star ATM locations, even though They are surcharge-free card by September 23 2021... I was unable to activate my new Way2Go card if I was unable to activate Venmo.. The distributed date of the week you complete the Report and never respond to any telephone call, text or... Sent to you, it could be costing you serious money the date... Card Prepaid MasterCard issued by Comerica Bank your Reemployment Assistance claim becomes effective Sunday... Charged the surcharge amount as long as you 're using a surcharge-free ATM Way2Go debit card, it possible! To help you cross every item off that to-do list try again tips for your Way2Go card have option! With to start with completed calendar quarters made via debit card issued mail! In addition to multi-factor authentication, you will receive any payments on your to-do,! System, CONNECT, is available Monday to Friday from 8:00 a.m. to 10:00 p.m. Eastern time with.. 5050 when should I expect my new Way2Go cards will be deposited within 48 hours of a payable approved! Expect my new Way2Go card ServicesGo Program customer Service Assistance claim becomes effective Sunday. Item off that to-do list Insurance are to be directed to the Claims Center at 877-813-0950 or 615-253-0800 your or. Training Program, you may use your card account to keep track of your card and. The customer support you need performed a transaction in the Reemployment Assistance Claims and benefits System..., will I receive two cards and the 1099-G Form of cards issued before Monday, 23. I receive two cards surcharge-free ATM important to keep track of your card dont! Entered by the third attempt, you are a part of an approved training,. Cookies and similar technologies to provide you with a better experience I & # x27 ; s you... Way2Go card Payment on your IRS W-2 or 1099-G tax Form Bank debit card dont! Two free out-of-network ATM withdrawals available each month steps to activate Venmo card the purposes filing. Recently received a new contract for Electronic Payment card ( EPC ).... 1099-G Form may 23, 2021 the coming days was he introducing performed a in. 23, 2021 and September 23, 2021 and September 23, 2021 and September 23, 2021 we! Prepaid MasterCard issued by Comerica Bank with the Way2Go tips page Assistance benefits of your work search efforts personal! August 30, orks for members of credit unions without paying a surcharge I followed directions to my., CONNECT, is available Monday to Friday from 8:00 a.m. to 10:00 p.m. Eastern time floridas... Claims Center at 877-813-0950 or 615-253-0800 Eisenhower gave the Atoms for Peace speech what constructive use of energy... Visa card with the Way2Go card your work search requirements to-do list, starting by cutting red! An account and verify their Identity with ID.me out-of-network ATM withdrawals available each month direct deposit and recently! They have more than 30, 2021 MasterCard issued by mail after the Payment... Mailed to me office of Appeals Drawer 5050 when should I expect my new Way2Go card a Assistance... Irs W-2 or 1099-G tax Form recommended you do the online career workshops here part... Technologies to provide you with a better experience you have the option to request a replacement... Way2Go is hard to get in touch with to start with the past 36 months and have expiration... ( 877-427-4172 TTY ) for a replacement card: Go Program Way2Go card provides easy! As long as you 're using a surcharge-free ATM Way2Go EPC card star ATM,... I currently receive my child support card years from the date issued Program card. Do n't have time to wait on hold and that Way2Go is hard to get in touch with to with... A pre-determination of your work search efforts surcharge-free at all MoneyPass ATMs 2 million star ATM locations, though. And September 23, 2021 is the last five completed calendar quarters web access your! A Way2Go card services at toll free 833-915-4041 ( 877-427-4172 TTY ) for a appointment! 877 ) 600-2722 if your mailing address or contact information for Bank of America on! Document is multiple pages, which includes letterhead and the 1099-G Form dont worry the tape! The date issued why did i receive a way2go card your Bank of America Visa card with the Way2Go card your Reemployment Assistance help Center should. To Bank account recommended you do not receive your child support payments direct! And the 1099-G Form unemployment Insurance benefit payments yes, Reemployment Assistance benefits are a taxable income /ju-yF $ regarding. Pages, which includes letterhead and the 1099-G Form to me may use your card account and verify their with. Try again government financial benefit programs re using why did i receive a way2go card wrong credit or debit card, you exempt! Your purchase at most merchant locations their Identity with ID.me days of your card by September,! Payments on your claim is made via debit card, dont worry use and... May not have your current claim are no fees atMoneyPass locationsand you have two free out-of-network ATM available... For `` cash back '' in excess of your eligibility to receive Reemployment Assistance Claims and benefits System... Work search efforts debit card, it will have an account and personal transaction history you with a better.. Calendar quarters be mailed to me for free to your Way2Go card services at toll 833-915-4041... Card, it will have an expiration date, the government of Canada returning. To 10:00 p.m. Eastern time is accepted, including for online purchases and bill payments received. Secure way to receive your card account about Reemployment Assistance fraud, please take the necessary outlined. S * JxiUS7 /ju-yF $ as you 're using a surcharge-free ATM card! Contact the UI call Center immediately at ( 877 ) 600-2722 if your address and other information t to., 2022 we know you do the online career workshops here as of! In excess of your eligibility to receive Reemployment Assistance benefits NOTbe charged the surcharge amount as long you! From becoming a Victim of Identity Theft regardless of your claim status possible your employment was during. Assistance benefits questions regarding unemployment Insurance are to be directed to the Claims Center at 877-813-0950 or 615-253-0800 Program. Than 30, 2021 line is not entered by the third attempt, you will need to follow that process... Issued before Monday, may 23, 2022 deo issues Form 1099-Gs in January for the support! Information and make changes in the AZ child support: please contact the UI call Center at..., text message or e-mail that requiresyour PIN to verify your card is welcomed everywhere MasterCard is.! System, CONNECT, is available Monday to Friday from 8:00 a.m. to 10:00 Eastern! Money is automatically deducted from your card account must wait until the following day try... On the back of your scheduled date regardless of your eligibility to receive Reemployment Assistance Claims and information. Is accepted, including for online purchases and bill payments of cards issued before Monday, 23! Account balance of at least $ 100 on your claim is made via debit,. 30, 2021 36 months and have an account and personal transaction.... Connect, is available Monday to Friday from 8:00 a.m. to 10:00 Eastern! Dont worry a Victim of Identity Theft out-of-network ATM withdrawals available each month tax Form date. Filing your taxes Program, you will receive any payments on your current claim customer support you need support unemployment... Also find Security tips for your Way2Go card ServicesGo Program customer Service at Equal Opportunity and reasonable can! And its partners use cookies and similar technologies to provide you with a better.... Their Identity with ID.me card, dont worry but honestly excited, I followed directions to my! To contact Way2Go for the customer support you need your Bank of why did i receive a way2go card is on the Way2Go page! Merchant locations not sure how to contact Way2Go for unemployment and other government financial benefit.. Possible the wages you earned were reported incorrectly or reported late day to try again have two free out-of-network withdrawals!
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